System Status

System Issues

Monday 10 May 2021 09:39

Email Log Entry 1000069851

A number of customers are receiving a variant of a common blackmail email used by scammers. We recommend that customers ignore these scam emails that attempt to extort money. Common blackmail email: https://help.fasthosts.co.uk/app/answers/detail/a_id/3204 More information on this email: https://help.fasthosts.co.uk/app/answers/detail/a_id/3561

This issue is presently under investigation:

Planned Maintenance

Monday 10 May 2021 13:22

Control Panels Log Entry 1000069906

11/05/2021 20:00-21:00: We will be conducting network maintenance that may affect the Fasthosts Control Panel and shop. Whilst we do not expect any outage during this window, it is a complex change so the risk of an outage is increased.

This issue is presently under investigation:

Friday 07 May 2021 08:43

Networks Log Entry 1000069818

17/05/2021 22:00-23:30: We will be performing network maintenance Monday 17th May between 22:00 and 23:30. Our Clustered Hosting platform has the potential to be affected by this change, however, we do not anticipate there being any downtime. Websites hosted on 77.68.64.0 - 77.68.64.23 are within scope.

This issue is presently under investigation:

Friday 07 May 2021 08:37

Web Servers Log Entry 1000069796

12/05/2021 23:00-23:59: We will be performing storage maintenance on our Managed Cloud Hosting cluster located in Germany. During this maintenance window we expect that sites and databases will have lower performance for up to 10 minutes. This is a complex change so the risk of an outage is increased during this window. Websites hosted on 82.165.161.242 are within scope.

This issue is presently under investigation:

Friday 07 May 2021 08:34

Web Servers Log Entry 1000069785

11/05/2021 23:00-23:59: We will be performing storage maintenance on our Managed Cloud Hosting cluster located in Spain. During this maintenance window we expect that sites and databases will have lower performance for up to 10 minutes. This is a complex change so the risk of an outage is increased during this window. Websites hosted on 82.223.38.242 are within scope.

This issue is presently under investigation: