System Status

System Issues

Planned Maintenance

Friday 30 Oct 2020 13:56

Networks Log Entry 1000064704

04/11/20 22:30 - 05/11/20 01:00 We will be conducting network maintenance between 22:30 4th November and 01:00 5th November. While we do not expect this change to cause noticeable impact, there is an increased risk of an outage during this window due to a reduction in available redundancy.

This issue is presently under investigation:

Friday 30 Oct 2020 13:40

Control Panels Log Entry 1000064714

04/11/20 06:00-07:30 The Cloud Panel will be unavailable Wednesday, 4th November between 06:00 & 07:30 while maintenance is being carried out to release the latest version.

This issue is presently under investigation:

Friday 30 Oct 2020 13:39

Web Hosting Features Log Entry 1000064703

02/11/20 11:00-11:30am: We will be updating our WebsiteBuilder tool on Monday 2nd November between 11:00 and 11:30. During this time the editor will be locked for up to 5 minutes. There should be no interruption to sites that have been published via WebsiteBuilder.

This issue is presently under investigation:

Thursday 29 Oct 2020 10:28

Customer Support Log Entry 1000064681

05/11/20 22:00-00:00: We are updating our phone systems on 5th November between 22:00 and midnight. For a 30 minute period during the first half of this window we expect callers to receive a busy tone and be unable to reach our call center by phone. During this time our customers can raise support tickets via the ticketing system. We apologise in advance for any inconvenience.

This issue is presently under investigation: